How to Lead Through Uncertainty: Four Tools Credit Union Leaders Can Use Today

Navigating VUCA: What Leaders Need Now 2025 has brought economic slowdowns, regulatory flux, and heightened societal polarization—factors creating immense challenges for credit union leaders. But as Heather McKissick explains, credit unions are uniquely positioned to thrive in this environment thanks to their longstanding commitment to both operational excellence and mission-driven service. Still, even the most […]

How Credit Unions Can Harness AI to Drive Value, Efficiency, and Transformation

From Proof of Value to Game-Changer: An Inside Look at AI in Credit Unions “AI is not coming. It’s here,” says Kirk Drake. And credit unions, with their rich troves of structured data, are in a prime position to benefit. Yet many are still in wait-and-see mode. This episode aims to change that. Drake and […]

How Credit Unions Are Growing Faster by Acquiring Non-Bank Businesses

The Rise of Non-Bank Acquisitions in Credit Unions Credit unions have been making headlines for purchasing banks, but there’s a quieter, equally powerful movement happening behind the scenes. As Michael Bell shares, credit unions are increasingly acquiring ancillary businesses like insurance agencies and title companies to deepen member relationships, diversify income, and bolster strategic growth. […]

How AI Can Help Credit Unions Grow Smarter, Not Harder

Unlocking Credit Union Growth in the Age of AI What does it take for credit unions to not just survive—but thrive—in today’s rapidly evolving financial landscape? According to Mitch Rutledge of Vertice AI and Fred Eisel of Vizo Financial, the answer lies in embracing artificial intelligence and data analytics. In their conversation with Doug English, […]

How Board Backgrounds Shape CEO Compensation—And What Credit Union Leaders Can Do About It

Executive compensation in credit unions isn’t just about financial data—it’s shaped by the personal experiences, values, and biases of board members. Understanding this dynamic is crucial for credit union leaders navigating pay discussions and structuring compensation in a way that supports long-term success.  In the latest episode of CU On The Show, host Doug English […]

How GAC 2025 Is Breaking Records – And Why You Need to Be There

The Governmental Affairs Conference (GAC) 2025 is shaping up to be one of the biggest and most influential yet. With credit union attendance surpassing last year’s record numbers, a sold-out exhibit hall, and a speaker lineup designed to inspire and equip leaders for the future, this year’s event is set to make history. In the […]

How Credit Union Leaders Can Master Bank Acquisitions

Bob Steensma of Five Star Credit Union and David Southall of Innovations Credit Union share their bank acquisition experiences, strategies, and lessons learned from integrating new teams, ensuring cultural alignment, and overcoming operational challenges. Learn how to evaluate the financial feasibility of acquisitions, retain employees and customers, and streamline complex system conversions. Whether you’re considering your first acquisition or refining your approach, Southall and Steensma provide a roadmap towards success. Don’t miss the key takeaways from their years of experience and discover how to grow your credit union strategically while maintaining your values. Listen to the full podcast episode to explore these insights further and equip your team for your next big move.

How Credit Union Mergers Create Member Benefits—and When They Don’t

How Credit Union Mergers Create Member Benefits—and When They Don’t Mergers have long been a tool for credit unions to adapt, grow, and serve their members. However, a deep dive into the research and real-world experiences reveals that the benefits of credit union mergers vary widely depending on the motivation and execution. In this episode […]