How Generative AI is Revolutionizing Credit Unions

Generative AI is making waves across various industries, and credit unions are no exception. In this episode of “CU On the Show,” Brian Scott, Executive Vice President and Chief Growth Officer at PSCU Co-op Solutions, delved into how AI is transforming the credit union landscape. From improving customer experience to enhancing operational efficiency, the potential […]

How Fintech Partnerships Can Transform Credit Unions Into Member-Centric Powerhouses

In the latest episode of “CU On the Show,” host Doug English sits down with Samantha Paxson, a seasoned expert in credit union evolution and fintech collaboration. This insightful conversation dives into how credit unions can become more member-centric and significantly enhance their market share through strategic fintech partnerships. Expect to learn about the challenges […]

How Credit Unions Can Leverage Subordinated Debt for Growth and Impact

In the financial landscape, where innovation meets tradition, credit unions have found a powerful tool in subordinated debt to fuel growth, impact, and community support. Today, we delve into an insightful discussion featuring Todd Fanning, CFO and Interim CEO (September 2023- February 2024) of GreenState Credit Union, and Mike Macchiarola CEO of Olden Lane, exploring […]

How Technology Can Humanize Culture: Transforming Credit Union Workplaces

In a world where technological advancements continue to shape and redefine the landscape of credit unions, the question of how technology can humanize culture is not just pertinent but essential. In this detailed exploration with Dr. Troy Hall, a best-selling author and expert in talent retention and cohesion culture, we delve into the ways technology […]

How Credit Unions Can Make the Most of the Governmental Affairs Conference (GAC) 2024

The credit union movement’s biggest annual advocacy event, the Governmental Affairs Conference (GAC) hosted by America’s Credit Unions, will occur this year from March 3 to 7 in Washington, D.C. and draw an estimated 6,000 attendees, including CEOs, board members, and executives. In addition to networking and informative sessions, the event offers credit union leaders […]

How Non-Organic Growth Strategies Can Lead to Explosive Growth in the Credit Union Movement

Achieving unprecedented growth takes strategic planning, ongoing examination, and access to the information required to consider and pursue opportunities. There is a surge of innovations, fintech partnerships, and bold ideas occurring in the credit union movement that every leader should consider, as ignoring them could pose a risk to significant future growth. In this episode, […]

Should You Park Your Money in CDs Right Now?

ACT Advisors founder Doug English, CFP®, MBA, was a recent podcast guest on the South Carolina Business Review with host Mike Switzer. The pair discussed why Doug thinks CDs are an attractive savings instrument, especially in today’s high interest-rate environment. Doug shares that CDs, in general, are an effective tool for investors who want predictable, […]

What Executives Can Learn from Credit Union Failures

Former credit union CEO Maurice Smith shares what causes credit unions to fail and lessons leaders can learn from credit union failures.

When “C.U. on the Show” guest Maurice Smith was a kid, his father encouraged him to read the newspaper every day and pay particular attention to the stories centered on failures, such as a company going under or a leader making a fatal organizational mistake. Why? It created a roadmap of what not to do.  […]

How Credit Unions Can Create First-App Status Using Data, Generative AI

In recent years, credit unions have made significant strides in enhancing their digital banking platforms and addressing challenges posed by the pandemic, such as high deposit rates. However, today credit unions are facing a new focal point—data—which the 2023 Strategy Priorities Benchmark Survey conducted by Jack Henry & Associates® explores. In the report, respondents, including […]