How Credit Union Boards Can Use AI to Ask Better Questions and Strengthen Strategic Planning

Lamont Black and Doug English explore practical ways to bring AI into board preparation today—and how it may reshape boardroom decision-making in the future.
How Credit Unions Can Use Data to Better Understand and Support Members

In this episode of C.U. On The Show, host Doug English speaks with Tansley Stearns, president and CEO of Orsa credit union, and Jamie Jackson, founder and CEO of Arkatechture.
How Credit Unions Are Exploring a Cooperative Approach to AI

Doug English and guests discuss CUltivate AI, a credit union-focused CUSO, and AI governance, transparency, privacy and practical use cases.
How Credit Unions Are Using AI to Support Board Communication and Strategic Planning

Artificial intelligence is rapidly reshaping how credit unions operate, communicate, and plan for the future. In this episode of C.U. On The Show, Doug English sits down with Jeremy Wood, Chief Strategy Officer at Innovations FCU, and AI strategist Kirk Drake to discuss how AI is transforming board meetings, strategic planning, policy development, financial analysis, and day-to-day operations.
How Credit Union Boards May Use AI to Support Better Governance

In this episode of C.U. on the Show, Doug English sits down with Heather McKissick of CUES and Paul Barbato of TruStage to explore how boards can use AI to become more informed, strategic, and effective without losing sight of the human judgment and member focus that define the credit union movement.
How Credit Unions Are Navigating Changing Member Expectations

In this episode of C.U. on the Show, Doug English speaks with Dan Prezioso of Olden Lane about trends influencing the credit union industry. Their conversation explores demographic changes, evolving technological expectations, and increased competition from digital financial platforms
How Credit Unions Can Improve Member Experience and Operational Efficiency with AI-Enhanced Workflows

In this episode of C.U. on the Show, Doug English speaks with leaders from Alliance Catholic Credit Union and Shift Mate about how credit unions can better connect fragmented data, streamline internal processes, and enhance member engagement. The discussion focuses on how AI-supported workflows may help improve efficiency, support lending operations, and provide more timely, relevant member interactions.
How Tokenized Loan Participations May Unlock Liquidity for Credit Unions

In this episode of C.U. On The Show, Doug English sits down with Randy Stolp of Loan NFT and Lamont Black of Wide Open Ventures to discuss an emerging concept within the credit union movement: the tokenization of loan participations. By combining blockchain infrastructure, AI-driven analytics, and cooperative marketplace concepts, the discussion explores how technology could potentially modernize the way credit unions manage liquidity, risk, and lending capacity.
How Credit Unions Can Thoughtfully Prepare for Digital Assets by Starting with Member Trust

In this episode of C.U. On The Show, Doug sits down with Jed Meyer, CEO of St. Cloud Financial, to explore how a credit union can approach digital assets responsibly. Rather than focusing on hype or speculation, the discussion centers on member education, long-term strategic planning, regulatory engagement, and building infrastructure designed to preserve trust and institutional control as payment systems evolve.
GAC 2026 Preview: How Storytelling Can Strengthen the Credit Union Movement and Amplify Advocacy

In this GAC 2026 preview episode of C.U. on the Show, Todd Spiczenski of America’s Credit Unions shares why storytelling is the central theme of this year’s Governmental Affairs Conference and how credit union leaders can use personal member impact stories to strengthen advocacy on Capitol Hill.