How Credit Unions Are Using AI to Support Board Communication and Strategic Planning

Artificial intelligence is rapidly reshaping how credit unions operate, communicate, and plan for the future. In this episode of C.U. On The Show, Doug English sits down with Jeremy Wood, Chief Strategy Officer at Innovations FCU, and AI strategist Kirk Drake to discuss how AI is transforming board meetings, strategic planning, policy development, financial analysis, and day-to-day operations.

How Credit Union Boards May Use AI to Support Better Governance

In this episode of C.U. on the Show, Doug English sits down with Heather McKissick of CUES and Paul Barbato of TruStage to explore how boards can use AI to become more informed, strategic, and effective without losing sight of the human judgment and member focus that define the credit union movement.

How Credit Unions Are Navigating Changing Member Expectations

In this episode of C.U. on the Show, Doug English speaks with Dan Prezioso of Olden Lane about trends influencing the credit union industry. Their conversation explores demographic changes, evolving technological expectations, and increased competition from digital financial platforms

How Credit Unions Can Improve Member Experience and Operational Efficiency with AI-Enhanced Workflows

In this episode of C.U. on the Show, Doug English speaks with leaders from Alliance Catholic Credit Union and Shift Mate about how credit unions can better connect fragmented data, streamline internal processes, and enhance member engagement. The discussion focuses on how AI-supported workflows may help improve efficiency, support lending operations, and provide more timely, relevant member interactions.

How Tokenized Loan Participations May Unlock Liquidity for Credit Unions

In this episode of C.U. On The Show, Doug English sits down with Randy Stolp of Loan NFT and Lamont Black of Wide Open Ventures to discuss an emerging concept within the credit union movement: the tokenization of loan participations. By combining blockchain infrastructure, AI-driven analytics, and cooperative marketplace concepts, the discussion explores how technology could potentially modernize the way credit unions manage liquidity, risk, and lending capacity.

How Credit Unions Can Thoughtfully Prepare for Digital Assets by Starting with Member Trust

In this episode of C.U. On The Show, Doug sits down with Jed Meyer, CEO of St. Cloud Financial, to explore how a credit union can approach digital assets responsibly. Rather than focusing on hype or speculation, the discussion centers on member education, long-term strategic planning, regulatory engagement, and building infrastructure designed to preserve trust and institutional control as payment systems evolve.

How Credit Union Boards Can Use AI to Strengthen Governance and Move Faster With Clear Guardrails

In this episode of C.U. On The Show, Doug English speaks with Deedee Myers and JD Myers about how AI is influencing credit union governance and organizational readiness. They discuss how AI can accelerate both strengths and weaknesses in an organization, why workforce literacy and critical thinking matter in an AI-enabled environment, and how boards can responsibly engage with AI in strategic planning. The conversation covers practical entry points—such as “point AI” tools and vendor-embedded AI—along with longer-term concepts like enterprise AI, AI ecosystems, and the importance of security and explainability for regulated decision-making.

How Credit Unions Can Thoughtfully Explore AI Agents While Protecting Member Trust

In this episode of C.U. On The Show, Doug English speaks with Elizabeth Wadsworth of Velera about the evolving role of artificial intelligence in credit unions. The conversation focuses on AI agents, responsible AI governance, and how credit unions can evaluate emerging technologies in a way that aligns with their mission, risk posture, and strategic goals.