
How Credit Unions Can Use Data to Better Understand and Support Members
In this episode of C.U. On The Show, host Doug English speaks with Tansley Stearns, president and CEO of Orsa credit union, and Jamie Jackson, founder and CEO of Arkatechture.
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Your financial life is complex—and moving fast. If you value strategy, clarity, coordination, and expert partnership, you’re in the right place.
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You have significant assets or income, growing complexity, and the responsibility that comes with both. You may be navigating major life events—retirement, a business sale, inheritance, or preparing to transfer wealth to the next generation. You want integrated advice that connects investments, taxes, estate planning, and legacy goals. We provide thoughtful collaboration, clear guidance, and a relationship grounded in trust.
You’ve built a mission-driven career and earned benefits like 457 plans or split-dollar arrangements—benefits that require specialized, objective guidance. You want advice that aligns with your values, reduces unnecessary tax exposure, and takes advantage of your Tax Delta™ superpower. We understand the credit union movement and help you uncover opportunities within your current benefits package—so it works as hard for you as you do for your members.
We guide you with intentional strategies—and never rely on gimmicks, commissions, or shortcuts. Here’s what sets us apart.
We guide you with intentional strategies—and never rely on gimmicks, commissions, or shortcuts. Here’s what sets us apart.
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Doug and team are amazing! We’ve been clients for years and couldn’t be happier. Doug truly listens and cares about our needs/goals and tailors strategies to achieve them. The strategies have been very successful and we are now happily retired! The team is extremely professional and responsive. They go above and beyond to meet our needs. Wrapped around all of this is a very personal touch.
Mr. Doug English, CFP of Act Advisors of Wealth Management, has been our financial advisor for the last 18 years, even before he moved to LPL. He had always provided sound advice, specifically designed for us, ensuring our financial and other life goals. We are immensely proud to learn that he has been included in LPL Financials’ Chairman’s Council, moving him to the top 1% of the LPL’s 21,000 strong nationwide network. His getting this honorable recognition demonstrates his expertise, hard work, and commitment to his clients to achieve their financial goals, that we have seen from day one till to date. His approach built with knowledge and trust is so unique and that has brought satisfaction to his clients including us. We have always felt that Doug and his group are with us during all circumstances. Being proud members of his leadership team, we are incredibly happy to say, “Our Hearty congratulations to Doug, and wish him the best”. Sincerely, Shaila n Vijay Shroff
Doug and his team at ACT-Advisors has been our go to for financial planning as well as some "Life" planning. We have worked with Doug for over 17 years, and he has helped us grow our retirement savings to where we will never have to worry about money again. Doug has very high integrity. Act-Advisors does not churn your saving to make money on trades. While not all of our saving is managed by Doug and ACT-Advisors, they still help us manage it responsibly and help us make better decisions for all of our saving whether they earn money from it or not. We have a great "peace of mind" because even during the worst downturns in the past 17 years we have never been hit as hard as the Markets and been able to be confident that we are well protected by sound investments and not by costly products or gimmicks. We have personally recommended Doug and Act-Advisors to our friends and family, and they continue to be loyal members as well. Before we decided to invest with ACT-Advisors we interviewed other large service providers, but none understood us or listened like Doug. To this day Doug and his team know us personally and takes a real interest in what we are doing, how our family is doing and growing and helps us make good long-term decisions for them as well. We expect to continue to work with Doug and his team for many more years and we are looking forward to even a brighter tomorrow because of their help and support.
We love working with ACT Advisors. Before we retired we signed up with ACT. We wanted validation that we were financially able to survive on our retirement saving and income. They provided us with reports and projections base on our portfolio that we could not only survive, but thrive in our retirement. That was 6 years ago and we have maintained our relationship ever since. We receive quarterly updates on our portfolio and where we are financially on our personal retirement roadmap. We also have the ability to call and ask for advice or to answer questions when we have the need. I highly recommend them!
Pat Latta has been our advisor for many years. Respect and Trust in him goes without saying. We look forward to seeing him every time we have an appointment.... read more He has always given us great advise. Thank you so much, Mr. Latta. Always, Tom and Ginny
I welcome this opportunity to share my high regard for Doug English and Act Advisors. I have been a client for decades. I’m now comfortable and really enjoying my retirement... read more . This is all thanks to Dough and Act Advisors. Any time, under any circumstances you will receive help both professionally and personally. These professionals will work to protect and grow your wealth. You will not be treated as a commodity. All calls are returned, all questions answered, solutions options offered. Honestly I am not the best customer. Money makes me nervous and I haven’t always done my part. Yet here I am enjoying my life and family because of Doug and all those who work at Act Advisors have helped me. Please investigate Act Advisors and give them a chance to help you reach your financial goals. One of my best life decisions has been Doug English and Act Advisors
Pat Latta has been my financial advisor for quite a few years. He is incredibly good at his job & has always steered me in the right direction. I also... read more feel like he genuinely cares about my whole story, not just the financial part. He's a great man & I highly recommend him. He has really helped me with my finances and he's so easy to talk to about anything money related, but also anything in general. His caring nature always shines through & that means a lot to me. Thanks Pat!
These reviews are from current ACT Advisors clients who were not compensated for their feedback. Client experiences may vary and are not indicative of future results. Reviews appear as posted on a third-party site without editing.
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See Around Corners. Navigate with Clarity.

In this episode of C.U. On The Show, host Doug English speaks with Tansley Stearns, president and CEO of Orsa credit union, and Jamie Jackson, founder and CEO of Arkatechture.

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We don’t believe in sales pressure or one-size-fits-all advice.
Just a thoughtful conversation about where you are, what’s ahead, and whether we’re the right partner to help.