How Credit Union 1 Turns AI Ambition into Member-First Action
A conversation with Todd Gunderson (CEO, Credit Union 1) and Nicole Haverly (nCino) on scaling service, speed, and trust. AI hype is everywhere, but practical examples in the credit-union space are harder to find. Todd and Nicole break down exactly where automation is driving growth today—from 24/7 lending decisions to data-driven financial wellness—and how midsize and large credit unions can follow the same roadmap without losing their relationship DNA.