Credit Union Executives

Welcome to the ACT Advisors blog, where you’ll find the latest articles, videos, and podcasts from our team.

How Credit Unions Are Using AI to Support Board Communication and Strategic Planning

Artificial intelligence is rapidly reshaping how credit unions operate, communicate, and plan for the future. In this episode of C.U. On The Show, Doug English sits down with Jeremy Wood, Chief Strategy Officer at Innovations FCU, and AI strategist Kirk Drake to discuss how AI is transforming board meetings, strategic planning, policy development, financial analysis, and day-to-day operations.

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How Credit Union Boards May Use AI to Support Better Governance

In this episode of C.U. on the Show, Doug English sits down with Heather McKissick of CUES and Paul Barbato of TruStage to explore how boards can use AI to become more informed, strategic, and effective without losing sight of the human judgment and member focus that define the credit union movement.

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How Credit Unions Are Navigating Changing Member Expectations

In this episode of C.U. on the Show, Doug English speaks with Dan Prezioso of Olden Lane about trends influencing the credit union industry. Their conversation explores demographic changes, evolving technological expectations, and increased competition from digital financial platforms

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How Credit Unions Can Improve Member Experience and Operational Efficiency with AI-Enhanced Workflows

In this episode of C.U. on the Show, Doug English speaks with leaders from Alliance Catholic Credit Union and Shift Mate about how credit unions can better connect fragmented data, streamline internal processes, and enhance member engagement. The discussion focuses on how AI-supported workflows may help improve efficiency, support lending operations, and provide more timely, relevant member interactions.

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How Tokenized Loan Participations May Unlock Liquidity for Credit Unions

In this episode of C.U. On The Show, Doug English sits down with Randy Stolp of Loan NFT and Lamont Black of Wide Open Ventures to discuss an emerging concept within the credit union movement: the tokenization of loan participations. By combining blockchain infrastructure, AI-driven analytics, and cooperative marketplace concepts, the discussion explores how technology could potentially modernize the way credit unions manage liquidity, risk, and lending capacity.

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